Explore FitWay integrations for payments, communication, lead capture, assessment data, and attendance. Understand what each connection supports and what to confirm for your setup.
Availability depends on your plan, provider, device, and agreed configuration. Provider accounts, hardware, setup, and usage charges should be confirmed separately.
Payments
Connect payment workflows to your gym operations.
Payment collection
Razorpay
Connect supported payment workflows through Razorpay so payment collection can form part of your membership and billing process.
Why it helps
Your team can discuss payment activity alongside the member or transaction workflow instead of treating the payment provider as an unrelated tool.
What to confirm before setup
FitWay supports recurring collections, failed-payment handling, refunds, and settlement matching at platform level. Confirm which functions use this provider, the account requirements, setup, transaction fees, and plan scope.
Payment collection
Stripe
Use Stripe for the payment workflows supported in your FitWay configuration. Choose the provider and setup that suit your business.
Why it helps
Keep the payment-provider choice connected to the way your team handles memberships and transactions.
What to confirm before setup
FitWay’s collection and financial-review workflows include outstanding balances, refunds, and settlement matching. Confirm the functions supported through Stripe, provider eligibility for your business, account access, fees, and configuration. Listing Stripe does not mean every business or payment method is eligible.
Communication
Use the right channel for the conversation.
Member and prospect communication
WhatsApp
Connect WhatsApp communication with the relevant FitWay workflows for your gym.
Why it helps
Give the team a communication channel that fits the prospect or member conversation, alongside the records used to manage that relationship.
What to confirm before setup
Confirm supported message types, account setup, any templates or approvals required, permissions, and provider charges. Do not assume every message or campaign runs automatically.
Email delivery
SendGrid
Use SendGrid for email delivery in the FitWay workflows configured for your business.
Why it helps
Connect email delivery to your gym’s communication process while keeping the service and message purpose clear.
What to confirm before setup
Confirm the sender setup, enabled email workflows, delivery responsibilities, limits, and any separate charges. Delivery to every inbox is not guaranteed.
Text messaging
SMS
Connect supported SMS messaging through the gateway arrangement agreed for your gym.
Why it helps
Reach members or prospects through text messages where the workflow and contact permissions allow it.
What to confirm before setup
Confirm the gateway, sender requirements, supported message types, applicable permissions, and message charges. This listing does not specify the delivery channel for personal training OTPs.
Fitness & access
Bring assessment and attendance information into the workflow.
Body-composition data
InBody
Connect supported InBody body-composition data with FitWay’s member assessment and progress workflows.
Why it helps
Give coaches relevant assessment information for progress conversations instead of relying only on disconnected measurement records.
What to confirm before setup
Share your InBody model and current setup. Confirm supported measurements, transfer method, record matching, and the data-update process before rollout.
Attendance and supported access workflows
eSSL
Connect supported eSSL equipment for attendance, with access-control workflows where compatible equipment and configuration support them. FitWay can automatically synchronize multi-center access records with compatible access control, according to the all-center or selected-center access configured for a membership package.
Why it helps
Use recorded attendance in gym operations and connect entry workflows to the agreed membership and access setup.
What to confirm before setup
Confirm the exact device model, supported attendance or access functions, installation, connectivity, and exception handling. Compatibility with every device or access method is not assumed.
Lead capture & business tools
Connect the systems around your customer journey.
Lead capture
Meta
Connect supported Meta lead-capture workflows with FitWay CRM.
Why it helps
Bring incoming enquiries into the sales process so staff have a record to review and follow up.
What to confirm before setup
Confirm the connected account, supported lead source, transferred fields, permissions, and how the handoff is maintained. Do not assume every Meta feature or a two-way sync is included.
Google Business Profile connection
Google Business
Include your Google Business Profile requirements when planning the business tools connected to FitWay.
Why it helps
Review how the agreed connection fits the way people discover and engage with your gym’s business profile.
What to confirm before setup
Ask for a demonstration of the exact supported actions and data flow, account permissions, and plan scope. This page does not promise automated posting, review replies, or listing management.
ACCOUNTING / EXPORT WORKFLOW
A clearer handoff to Tally.
FitWay provides sales exports for Tally, giving your accounting team a way to transfer sales information into its accounting process. Treat this as an export workflow rather than assuming a live integration.
Confirm the export format, included fields, reporting period, and handling or import steps. The accounting team still reviews the transferred information; automatic reconciliation and continuous synchronization are not promised.
FitWay sales records↓Sales export for Tally↓Accounting team review
Bring your actual workflow to the demo.
Name the outcome. Explain whether you need a payment, a lead record, a message, a measurement, an attendance record, or an export.
Share your setup. List the provider accounts, device models, locations, and staff roles involved. Do not send passwords or API keys in a demo enquiry.
Check the handoff. Ask which data moves, in which direction, what staff do, and what happens when information is missing or a provider is unavailable.
Confirm the scope. Agree compatibility, setup responsibilities, permissions, charges, and the plan in writing.
Connected services must be used with the appropriate notices, permissions, and access controls. Read the FitWay Privacy Policy and the relevant provider’s terms.
Questions about FitWay integrations
Are all integrations included in every FitWay plan?
No universal inclusion is stated here. Availability depends on the agreed plan, provider, device, and configuration. Confirm the exact scope in your written quote; the presence of a logo does not establish a plan entitlement.
Are provider charges included in the software subscription?
Confirm software subscription, integration setup, hardware, and third-party charges separately. Payment transaction fees and messaging charges may be separate from the FitWay subscription. Ask for the total agreed cost for your setup.
Can FitWay connect to my existing InBody or eSSL equipment?
Share the exact device models, connectivity, and current setup with FitWay. Supported data, device compatibility, and installation requirements need to be checked for that configuration.
Is the Tally connection a live synchronization?
The confirmed capability is a sales export for Tally. It supports an accounting handoff; it does not by itself mean continuous synchronization or automated reconciliation.
Is the personal training OTP sent through one of these integrations?
Members share an OTP with the coach after a personal training session to help confirm completion or attendance. The delivery channel has not been specified on this website. Confirm that workflow during your demo rather than assuming it uses SMS or WhatsApp.
What if my gym uses a tool not listed here?
Share the provider, device, and workflow you need with FitWay. The team can review the requirement; this page does not promise a connection to every external system.
Which connection matters to your gym?
Walk through the workflow and confirm the right setup with FitWay.
