Classes and appointments
Discover and reserve classes, personal training, and appointments from the app.
FITWAY / BRANDED MEMBER APP
An experience members carry with them.
Give members a branded app to book classes, track progress, stay connected, and engage with your gym—all from one place.
- Your gym’s brand
- Bookings and training
- Community and updates
01 / BOOK & PARTICIPATE
From booking a class to joining an event.
Make it easier for members to interact with your gym without calls, messages, or manual coordination.
Facilities and events
Book facilities and join challenges, events, and group activities.
Stay up to date
Keep schedules, announcements, and upcoming activities accessible.
02 / TRAIN & PROGRESS
Keep the plan close to the workout.
Give members a personalized place to follow their training and see progress.
Workout plans
Access the programs created by their coaches.
Nutrition tracking
Keep nutrition plans and tracking alongside training.
Progress monitoring
Follow measurements, workout activity, and fitness progress.
On-demand workout videos
Give members access to workout videos within the app so they can follow exercise content beyond a scheduled gym session.
03 / CONNECT & ENGAGE
Keep your gym part of their everyday routine.
Build an ongoing connection through community, content, and communication.
Build community
Connect members with like-minded people through community feeds.
Share updates
Send announcements, news, and useful information.
Create engagement
Keep members involved with challenges and events.
04 / REWARD & SPEND
Give members more value.
Bring offers, payments, and shopping into the member experience. Confirm which capabilities fit your setup.
Exclusive offers
Share promotions, discounts, and member-only benefits.
Wallet and payments
Manage memberships, renewals, balances, and transaction history.
E-commerce
Let members discover and purchase your gym’s products.
05 / YOUR BRAND, IN THEIR POCKET
A branded app that feels like your gym.
Present a connected experience that reflects your identity and keeps your gym top of mind.
Your brand
A custom-branded app that represents your gym.
Your members
A personalized space to book, train, track progress, and stay connected.
CONNECTED BY FITWAY
Your relationship doesn’t end at the gym door.
Bring participation, progress, and communication together in an app your members can make part of their routine.
Compare plans and capabilities →FITWAY IN PRACTICE
See the workflows behind better gym operations.
PRACTICAL GUIDANCE
Plan member retention conversations.
Explore the steps, examples, and questions in our Insights guide.
Read the guide →CONNECTED TO YOUR WORKDAY
Plan the payment and communication experience.
Review the payment providers and communication channels enabled for your gym. Confirm which member workflows use each connection and any provider or messaging charges; not every integration is a feature inside the member app.
QUESTIONS, ANSWERED
More about Branded Member App
What is a branded gym member app?
A branded gym member app presents everyday member services under the gym’s identity. FitWay’s Branded Member App brings bookings, training, progress tracking, community, and membership tools together in that experience. Confirm the branding requirements and rollout process with the FitWay team.
What can members book through the FitWay member app?
Members can discover and reserve classes, personal training appointments, and facilities. They can also join events and challenges and check schedules and announcements. The available bookings depend on the activities and capabilities configured for the gym.
Can members access workout plans and track progress in the app?
Yes. The Branded Member App gives members access to coach-created workout and nutrition plans, training activity, and progress information. The Coach App supports the coaching side of that shared training experience.
Can members manage memberships and payments in the app?
The Branded Member App includes membership, renewal, payment, and transaction-history workflows, with wallet and e-commerce capabilities described on this page. Confirm which features and payment integrations are enabled for your gym before rollout.
How does the member app keep members connected between visits?
The app supports community feeds, announcements, events, and fitness challenges. These tools give members access to updates and activities beyond a gym visit. They support ongoing communication; retention results depend on how the gym uses them and the wider member experience.
How do members help confirm personal training attendance in FitWay?
After a personal training session, the member shares an OTP with the coach. This helps record whether the session was completed or attended. FitWay also calculates the coach’s personal training commission automatically after each session. See the personal training confirmation workflow for more information.
Can existing members receive guest passes through FitWay?
FitWay supports guest-pass management linked to existing members. Coreo offers one free guest per member per month, while other gyms choose their own guest policy. Ask FitWay to demonstrate how your members and staff use the benefit; no particular redemption channel is assumed here.
Can a membership include limited access to other centers?
Yes. FitWay can enable access to all or selected gyms for a defined number of days and synchronize access records automatically with access control. Your gym decides the package terms. Explore the multi-center access workflow for an example.
How does FitWay manage remaining credits and membership changes?
FitWay supports membership and session-credit records, including usage, remaining balances, freezes, extensions, transfers, expiry, and refunds. Ask the team to demonstrate which member-facing balance views and self-service actions are enabled in your branded app.
Can FitWay support waitlists and cancellation rules for member bookings?
Yes. FitWay supports class capacity, waitlists, cancellations, no-shows, recurring bookings, and credit restoration. The booking rules and member-facing actions depend on your configured experience.
Can clubs manage household memberships and guardian access?
Yes. FitWay supports family or household memberships, dependants, and guardian access. Confirm the linked-account experience and the actions available to each member or guardian for your setup.
EXPLORE THE PLATFORM
Keep your business connected.
LET’S TALK ABOUT YOUR GYM
See Branded Member App in action.
Explore your workflows, review your setup, and find the right fit with the FitWay team.